Our previous IT support was from an independent consultant whom we could never get hold of, so we decided to look for new IT support and came across Computer Rescue, who gave a swift and professional response. After meeting with Jason, we decided to opt for the premium package, which, to this day, has provided us with an excellent service. I have found Computer Rescue to be extremely reasonable on costing and as a result of the great service we have received, we are now in the process of having a new website designed by Jason and the team, with us being very happy again with costing. I can’t stress how important it is to have your daily backups, anti-virus and overall network health checks done regularly, and having Computer Rescue do this for us has taken any worry away from us losing any data. It is worth spending a little extra for this service.
I would highly recommend the services of Computer Rescue. We have tried cheaper providers in the past and the promises made during the sales pitch disappear after a month or two and at that point you are tied into a contract. Every time we need Computer Rescue’s help the team have been great, and if we do not understand what’s needed, they take control of the computer remotely and fix the problem. This level of service is very rare. Computer Rescue maintain our server and desktop computers to ensure they are always safe and fully backed up. Viruses are so sophisticated now that constant security updates are needed and the ‘off the shelf’ packages just do not suffice. In this day and age, the computer is king, and the last thing I would compromise on would be computer support.