IT Support for BusinessManaged IT Support for Small - Medium Business in Kent and London
Computer Rescue Ltd deliver a comprehensive range of Rapid Response IT support solutions to small and medium sized businesses throughout Kent, London and the south east.
Working with clients up to 100 users, our leading technology partners and best in class software solutions support our client’s requirements with minimum downtime and little fuss. Over 95% of the work that we do is proactive. Helping to ensure that your systems work as they should, with minimal interruption.
Computer Rescue -working as your outsourced IT department, we help companies secure and manage their IT support requirements. All in one place.
“In terms of IT support, we have nothing but praise.”
“We have had experiences with three different IT providers before Computer Rescue and each proved to be a disaster in terms of service, interest and [often] ability and understanding. Some 10 years ago we met Computer Rescue who took our problems on board immediately, understood what we really needed and went out of their way to make sensible recommendations. The needs of our working environment were taken fully on board by the Computer Rescue staff when our entire network was set up, test and trialled, and staff training was offered to all of our colleagues. We listen to Computer Rescue and have total confidence in their judgements. As a business, we benefit from their support, expertise, remote access and friendly relationship. We would certainly recommend their professionalism at every level.”
Barry Wiles – Education Distribution
The team at Computer Rescue are certified IT engineers working both onsite at your premises and remotely to resolve your IT issues – fast! All supported by a first class dedicated IT help desk based in our Kent head office. Managed IT Support solutions for Small – Medium sized businesses in Kent. Outsourcing your IT Support to Computer Rescue is a very easy process. Work with a bigger team. Reduce costs with fixed fee support and enhance your IT Security.
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Managed IT Computer Support Overall Performance & Response
- SLA Response 99%
- 1st Resolution 94%
- Happy Clients 99%
With 99% of all calls attended within our SLA (service level agreement).
94% of all calls are resolved first time of asking.
99% of our customers have been with Computer Rescue for a number of years and are extremely happy with the service that we provide.
Covering Kent and South East England. Computer Rescue is much more than simply a computer support company. We are a trusted partner and adviser helping you with the very best IT solutions.
6 reasons to switch your IT solutions company to Computer Rescue for managed IT services
Our clients are often surprised by the possibilities we present to them; by thinking outside the box we present exciting new ventures:
- Since 2005 we have been trusted by companies throughout Kent, Surrey, Sussex and London to deliver proactive IT Support Solutions to support their network.
- Based from our Head Office in Kent, we employ multiple full-time engineers to enable us to deliver Remote, Onsite and Cloud IT Support quickly and effectively to limit customer downtime.
- Rapid Response Times of 60 Minutes or less and 98% of support calls are answered within 10 seconds.
- Confident to state that all of our work is 100% guaranteed.
- Delivering Straightforward IT Solutions – Not More IT Problems.
- We take ownership of all IT issues – That includes 3rd party issues such as B.T.
Switch your IT Support to Computer Rescue
Are you a small to medium sized business in Kent who needs highly responsive and reliable IT support? Do you currently have IT support but are not sure if the company is right for you? Are you interested in cloud computing or would you like to know more about the real benefits that it can bring to your business? Are you concerned about cyber security and vulnerabilities that may exist in your IT network?