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JL Computer Rescue Ltd, IT Support Kent, Cyber Security Specialists

“Computer Rescue was set up to deliver best of class,  IT Support and Cyber Security Services to small and medium sized businesses throughout Kent.  Staffed by a team of expert, qualified engineers, our goal is to take the stress and hassle away from the daily IT issues that can stop business productivity.  A no-nonsense straight forward approach to IT problems, delivered in plain English.”

Jason Lydford | Managing Director

Established in 2005, Computer Rescue is a Microsoft Certified IT Support and Cyber Security Specialist organisation. Our expert (certified) engineers offer rapid response IT support solutions to Small – Medium Businesses, together with Schools, Colleges and Universities throughout Kent, London and the South East.

Computer Rescue look after every aspect of your IT network:

Supported by an expert team of multiple in-house help desk and onsite IT engineers, all based from our head office in Kent – With critical response times of just 15 minutes, we can guarantee that there is always a member of our team available to give expert IT advice either via email, in person or over the phone.

Our typical client size is anywhere between 5 – 200 Devices, with usually at least 1 server (either on-premise or cloud based) and is highly dependent on Email and Internet connectivity.  Cyber Security is a major part of our IT Managed Service Solution.

Our History

HISTORY OF CR-IT

2005

Start with a small, local service.

Founded in 2005 by Jason Lydford, a Microsoft Certified Professional. Working as the company’s only Technical Support Engineer (from a dining room table at home – much to the annoyance of his wife) serving both residential and business customers. In those early few months, we had no idea how far we would go, we weren’t even sure that we would be able to survive a full year. However, we were driven by the determination to provide a “No nonsense and hassle-free” IT service that no one else was providing.

2007

First employees.

By 2007 we were growing, we needed an office as we had severely outgrown the dining room table! We started scouting for a new location and were offered a small room “in-house” at one of our customer locations. It was here that we started to employ staff.  Another Technical Support Engineer and a Receptionist/PA.  We continued to serve the local area of both residential and business customers, taking our first fledgling steps into the world of Managed Service IT Support.

2012

Rapidly growing.
Within a few short years, we had moved to modern offices, had expanded to 10 employees and were a fully certified Microsoft Partner. With a good team of Engineers, Accounts, and Admin Staff our client portfolio was growing rapidly.  Our shift had moved completely away from the residential market, and we concentrated solely on the business marketplace.  Additional services such as cloud computing, backup, and disaster recovery began to become included in our every growing portfolio of IT services.

2015

10 Year Anniversary, Continuing to Grow.
2015, our 10-year anniversary and we continue to grow at a fantastic rate.  New clients coming through the door thick and fast, our Managed IT Service has matured and we are starting to add even more additional services such as Managed Anti Virus and IT Security.  2015 also brought our first CR baby, Jude!

2017

A new challenge.

Our journey has again brought us to new offices. Based on a technical science park with excellent facilities. Our team is ever growing with the addition of dedicated marketing and business development. A strong focus on IT security and cloud computing have enabled us to stay at the cutting edge of technology. in 2017 we also welcomed another CR baby to the family! Olivia.

2018

Cyber Security Specialist

As IT moves on, Cyber Security has become more and more important. A dedicated Cyber Security Division has been launched. Emphasis on client employee training, GDPR and Cyber Essentials.

2020

Cyber Security Continues to Grow Rapidly

As we move in 2020, the need for a specialist Cybersecurity division becomes even more apparent.  Every day Cybercriminals are targeting small businesses across Kent.  Our dedicated team is utilising all of the latest available weapons to reduce the significance of Cybercrime for our clients.  From IP Blocking, Vulnerability Testing and Dark Web Scans, through to Cyber Training, additional Cyber certification, and monitoring.  CyberSecurity continues to grow at an alarming rate. 2020 also brought with it another CR baby! This time it was the turn of Ollie.

What makes Computer Rescue different?

Covering Kent and South East England. Computer Rescue, IT support company in Kent is much more than simply a computer support company. We are a trusted partner and adviser helping you with the very best IT solutions.

Computer Rescue is both IASME and Cyber Essentials Certified a programme of security assurance, which aims to help organisations implement protection against cyber attack, demonstrating to their customers that they take cyber security seriously. Information Assurance for Small to Medium-sized Enterprises (IASME) is designed as a security benchmark for the SME

  • Since 2005, we have been working with companies throughout Kent.  We understand the frustrations that businesses face when they outsource their IT support and IT security to external suppliers.
  • Computer Rescue is a Microsoft Certified Company.
  • We partner with lead technology companies such as Dell, Watchguard, Draytek, HP, Trend and of course Microsoft.
  • We have multiple Microsoft Certified Engineers and Security Certified Engineers all based from our Kent head office.
  • We are Cyber Essentials Certified.
  • We offer a 15 minute critical response.
  • Helpdesk calls are answered within 10 seconds.
  • We offer 100% guarantee with all of the work that we do.
  • Looking to switch IT support company? Why not read our FREE guide. 21 Questions to ask any IT company. Available FREE here.

If you are a small - medium sized business based in Kent. Take advantage of our super-fast response times and get in touch.

Find Out More About How We Can Help and Claim Your Free IT Network and Cyber Security Assessment

Simply complete the form opposite and we will be in touch.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Free IT Network and Cyber Security Assessment

    If we’re the right fit, you’ll choose the IT service agreement that works best for your organisation.

  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.

What happens when you submit a form to us?

our values

INTEGRITY & HONESTY CUSTOMER FOCUSED EXTRA MILE ATTITUDE CLEAR OWNERSHIP OF CLIENT ISSUES RAPID RESPONSE SUPPORT SOLUTIONS FIRST TIME RESOLUTION OF IT PROBLEMS LOCAL TEAM OF EXPERT ENGINEERS

These values give us the foundations we need.