YOUR TRUSTED SOURCE IN IT SERVICES & SUPPORT

4 Mins

Average response

99%

Calls Resolved within SLA

94%

Resolved 1st Time

99%

Happy Customers

JL Computer Rescue Ltd, IT Support Kent, Cyber Security Specialists

“Computer Rescue was set up to deliver best of class,  IT Support and Cyber Security Services to small and medium sized businesses throughout Kent.  Staffed by a team of expert, qualified engineers, our goal is to take the stress and hassle away from the daily IT issues that can stop business productivity.  A no-nonsense straight forward approach to IT problems, delivered in plain English.”

Jason Lydford | Managing Director

Established in 2005, Computer Rescue is a Microsoft Certified IT Support and Cyber Security Specialist organisation. Our expert (certified) engineers offer rapid response IT support solutions to Small – Medium Businesses, together with Schools, Colleges and Universities throughout Kent, London and the South East.

Computer Rescue look after every aspect of your IT network:

Supported by an expert team of multiple in-house help desk and onsite IT engineers, all based from our head office in Kent – With critical response times of just 15 minutes, we can guarantee that there is always a member of our team available to give expert IT advice either via email, in person or over the phone.

Our typical client size is between 5 – 75 PCs/Laptops, usually at least 1 server (either on premise or cloud) and is highly dependent on Email/Internet.

Our History

HISTORY OF CR-IT

2005

Start with a small, local service.

This was the time when we started our company. We had no idea how far we would go, we weren’t even sure that we would be able to survive for a few years. What drove us to start the company was the understanding that we could provide a service no one else was providing.

2007

First employees.

This was the first period when Computer Rescue actually felt like it would stick around for a while. We were growing more stable and expanding at the same time. We needed a new office as we had severely outgrown the dining room table! We started scouting for a new location and were offered a small room at one of our customer locations.

2012

Rapidly growing.
By this time we had moved to into modern offices, had expanded to 10 employees and were a fully certified Microsoft Partner. With a good team of Engineers, Accounts and Admin Staff our client portfolio was growing rapidly.

2017

A new challenge.

Our journey has again brought us to new offices. Based on a technical science park with excellent facilities. Our team is ever growing with the addition of dedicated marketing and business development. A strong focus on IT security and cloud computing has enabled us to stay at the cutting edge of technology.

2018

Cyber Security Specialist

As IT moves on, Cyber Security has become more and more important. A dedicated Cyber Security Division has been launched. Emphasis on client employee training, GDPR and Cyber Essentials.

What makes Computer Rescue different?

Covering Kent and South East England. Computer Rescue, IT support company in Kent is much more than simply a computer support company. We are a trusted partner and adviser helping you with the very best IT solutions.

Computer Rescue is both IASME and Cyber Essentials Certified a programme of security assurance, which aims to help organisations implement protection against cyber attack, demonstrating to their customers that they take cyber security seriously. Information Assurance for Small to Medium-sized Enterprises (IASME) is designed as a security benchmark for the SME

  • Since 2005, we have been working with companies throughout Kent.  We understand the frustrations that businesses face when they outsource their IT support and IT security to external suppliers.
  • Computer Rescue is a Microsoft Certified Company.
  • We partner with lead technology companies such as Dell, Watchguard, Draytek, HP, Trend and of course Microsoft.
  • We have multiple Microsoft Certified Engineers and Security Certified Engineers all based from our Kent head office.
  • We are Cyber Essentials Certified.
  • We offer a 15 minute critical response.
  • Helpdesk calls are answered within 10 seconds.
  • We offer 100% guarantee with all of the work that we do.
  • Looking to switch IT support company? Why not read our FREE guide. 21 Questions to ask any IT company. Available FREE here.

If you are a small - medium sized business based in Kent. Take advantage of our super-fast response times and get in touch.

Find Out More About How We Can Help and Claim Your Free IT Network and Cyber Security Assessment

Simply complete the form opposite and we will be in touch.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Free IT Network and Cyber Security Assessment

    If we’re the right fit, you’ll choose the IT service agreement that works best for your organisation.

  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.

What happens when you submit a form to us?

our values

INTEGRITY & HONESTY CUSTOMER FOCUSED EXTRA MILE ATTITUDE CLEAR OWNERSHIP OF CLIENT ISSUES RAPID RESPONSE SUPPORT SOLUTIONS FIRST TIME RESOLUTION OF IT PROBLEMS LOCAL TEAM OF EXPERT ENGINEERS

These values give us the foundations we need.