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Computer Rescue Overview

Established in 2005, Computer Rescue is a Microsoft Certified IT Support and Cyber Security Specialist organisation. Our expert (certified) engineers offer rapid response IT support solutions to Small – Medium Businesses, together with Schools, Colleges and Universities throughout Kent, London and the South East.

Our typical client size is between 5 – 75 PCs/Laptops, usually at least 1 server (either on premise or cloud) and is highly dependent on Email/Internet.

Some of our Key Areas:

Working to a “Rapid Response” ethos calls to our help desk are answered within 10 seconds, 98% of remote support calls are dealt with immediately and critical response is within 15 minutes.

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Our Mission

Our core values at Computer Rescue:

  • Integrity & Honesty
  • Customer Focused
  • “Can Do”, Extra Mile Attitude
  • Clear Ownership of Client IT Issues
  • Rapid Response Support Solutions
  • First Time Resolution of IT Problems.

What makes Computer Rescue different?

Covering Kent and South East England. Computer Rescue, IT support company in Kent is much more than simply a computer support company. We are a trusted partner and adviser helping you with the very best IT solutions.

Computer Rescue is both IASME and Cyber Essentials Certified a programme of security assurance, which aims to help organisations implement protection against cyber attack, demonstrating to their customers that they take cyber security seriously. Information Assurance for Small to Medium-sized Enterprises (IASME) is designed as a security benchmark for the SME

IASME Certified

Our Core Focus

Purpose/Cause/Passion
To Take full ownership of IT problems whilst exceeding client expectations.

Our Niche
To provide Enterprise Level IT Support for Small – Medium Business

  • Since 2005, we have been working with companies throughout Kent.  We understand the frustrations that businesses face when they outsource their IT support and IT security to external suppliers.
  • Computer Rescue is a Microsoft Certified Company.
  • We partner with lead technology companies such as Dell, Watchguard, Draytek, HP, Trend and of course Microsoft.
  • We have multiple Microsoft Certified Engineers and Security Certified Engineers all based from our Kent head office.
  • We are Cyber Essentials Certified.
  • We offer a 15 minute critical response.
  • Helpdesk calls are answered within 10 seconds.
  • We offer 100% guarantee with all of the work that we do.
  • Looking to switch IT support company? Why not read our FREE guide. 21 Questions to ask any IT company. Available FREE here.

Cyber Essentials Badge Medium 72dpi - Computer Rescue Company overview

Contact us for a Quote regarding IT Support for your organisation:
01795 430 030 or email: support@computerrescueltd.co.uk

Google Review 5 Star

Here are what some of our clients are saying about working with us:

I have found the engineers at Computer Rescue to have a polite and active response and are always helpful and will do their upmost to succeed. They can solve a simple issue without showing frustration.
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I would recommend Computer Rescue – they are professional and helpful
Office Manager, Recruitment Consultancy

The engineers at Computer Rescue are always so polite, very knowledgeable, professional and hard working in resolving any problems we have in a timely manner. Other members of staff are also always helpful and very polite, and if we have any problems, we can always speak directly to an engineer. We have moved office premises twice and Computer Rescue handled both of these moves without any hiccups and no office down time.
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Computer Rescue are 100%
Managing Partner, Financial Services

We feel reassured that Computer Rescue offer a very prompt and professional service that addresses our needs immediately should an issue arise. This alone is worth the extra investment as previous providers left us with considerable down time before a problem was resolved. We find it reassuring that Computer Rescue are monitoring our systems and network as this is not something offered by previous providers.
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You really do get what you pay for
Office Manager, Civil Engineering

Computer Rescue keep us informed and go the extra mile to get things fixed. When we moved premises, Computer Rescue supported us in a pro-active approach with quality work. Computer Rescue offer us value for money and using them is a decision that we have not regretted. Computer Rescue offer a simple, streamlined approach to changing support providers, and the staff are very approachable with a sound knowledge base. Don’t be held back by a company that aren’t providing the service you need.
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You only find the true value of company when you really need them
Office Manager, Construction

Nothing is ever any trouble. Computer Rescue are absolutely a pleasure to work with, we do feel like you guys are an extension of our company, which is great.
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They speak in plain English – which is a huge advantage to us
Office Manager, Engineering

Computer Rescue’s response times for resolving our faults are very reasonable and resolved efficiently where possible. The engineers are very professional, experienced, knowledgeable, polite, friendly and always on hand to resolve matters efficiently. Other members of staff are also excellent and I would give them 10/10! Our overall impression of Computer Rescue is that they are the best support company I have ever had dealings with and I would recommend them to anyone. I can fully trust them to look after our IT needs with their first class service.
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The best thing we ever did was to find Computer Rescue. I don’t know how we ever coped without you
Office Manager, Solicitors

We have found Computer Rescue to be very helpful; we have never had any problems. They are professional and helpful, with excellent advice and prompt response times.
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A vast improvement on our previous IT Support company
Owner, Telecoms

Computer Rescue staff are very helpful and cheerful at all times. I have never had any problems and I feel I am in very safe hands. Computer Rescue is very approachable, professional, courteous and a pleasure to do business with, and very quick to respond to calls for help.
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I wish I had found you earlier
Office Manager, Solicitors

I have always found the engineers at Computer Rescue to be friendly and knowledgeable. We have had a very positive experience with Computer Rescue; you have understood our problems and requirements and have met those with an efficient professionalism. We especially like the responsiveness in dealing with our problems, and, compared to our previous provider, they are a world apart.
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We would give Computer Rescue 5 Stars
School Secretary, Primary School

I have always found the engineers at Computer Rescue to be friendly and knowledgeable. We have had a very positive experience with Computer Rescue; you have understood our problems and requirements and have met those with an efficient professionalism. We especially like the responsiveness in dealing with our problems, and, compared to our previous provider, they are a world apart.
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You have been, and continue to be, a breath of fresh air in the technology field
Owner, Accountants Practice
how can we help you?

Contact us here are Computer Rescue to see how we can help with your IT Support.

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