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Computer Rescue - IT Support Kent, IT Security Kent, Cyber Security Kent

Computer Rescue Overview

Computer Rescue is a Microsoft Certified IT Specialist with an expert team of dedicated IT Engineers.  Offering rapid response IT support solutions to Small – Medium Businesses throughout Kent and the South East.

When you deal with Computer Rescue you can rest assured that we are delivering best practise IT standards of qualified support to your IT network.

Our comprehensive range of IT support solutions cover all IT issues.  We can merge any number of our services into a tailor made package suitable for your unique business requirements.

Working to a “Rapid Response” ethos calls to our help desk are answered within 10 seconds, 98% of remote support calls are dealt with immediately and critical response is within 15 minutes.

Through 24/7 monitoring, we will be aware of most IT issues the moment that they arise and will be able to deal with them promptly for you without compromising your IT network.

Working to a “Rapid Response” ethos calls to our help desk are answered within 10 seconds, 98% of remote support calls are dealt with immediately and critical response is within 15 minutes.

Our mission

Our core values at Computer Rescue:

  • Integrity & Honesty
  • Customer Focused
  • “Can Do”, Extra Mile Attitude
  • Clear Ownership of Client IT Issues
  • Rapid Response Support Solutions
  • First Time Resolution of IT Problems.

Our Core Focus

Purpose/Cause/Passion
To Take full ownership of IT problems whilst delivering extra mile solutions.

Our Niche
To provide Enterprise Level IT Support for Small – Medium Business

Here are what some of our clients are saying about Computer Rescue

I have found the engineers at Computer Rescue to have a polite and active response and are always helpful and will do their upmost to succeed. They can solve a simple issue without showing frustration.
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I would recommend Computer Rescue – they are professional and helpful
Office Manager, Recruitment Consultancy

The engineers at Computer Rescue are always so polite, very knowledgeable, professional and hard working in resolving any problems we have in a timely manner. Other members of staff are also always helpful and very polite, and if we have any problems, we can always speak directly to an engineer. We have moved office premises twice and Computer Rescue handled both of these moves without any hiccups and no office down time.
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Computer Rescue are 100%
Managing Partner, Financial Services

We feel reassured that Computer Rescue offer a very prompt and professional service that addresses our needs immediately should an issue arise. This alone is worth the extra investment as previous providers left us with considerable down time before a problem was resolved. We find it reassuring that Computer Rescue are monitoring our systems and network as this is not something offered by previous providers.
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You really do get what you pay for
Office Manager, Civil Engineering

Computer Rescue keep us informed and go the extra mile to get things fixed. When we moved premises, Computer Rescue supported us in a pro-active approach with quality work. Computer Rescue offer us value for money and using them is a decision that we have not regretted. Computer Rescue offer a simple, streamlined approach to changing support providers, and the staff are very approachable with a sound knowledge base. Don’t be held back by a company that aren’t providing the service you need.
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You only find the true value of company when you really need them
Office Manager, Construction

Nothing is ever any trouble. Computer Rescue are absolutely a pleasure to work with, we do feel like you guys are an extension of our company, which is great.
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They speak in plain English – which is a huge advantage to us
Office Manager, Engineering

Computer Rescue’s response times for resolving our faults are very reasonable and resolved efficiently where possible. The engineers are very professional, experienced, knowledgeable, polite, friendly and always on hand to resolve matters efficiently. Other members of staff are also excellent and I would give them 10/10! Our overall impression of Computer Rescue is that they are the best support company I have ever had dealings with and I would recommend them to anyone. I can fully trust them to look after our IT needs with their first class service.
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The best thing we ever did was to find Computer Rescue. I don’t know how we ever coped without you
Office Manager, Solicitors

We have found Computer Rescue to be very helpful; we have never had any problems. They are professional and helpful, with excellent advice and prompt response times.
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A vast improvement on our previous IT Support company
Owner, Telecoms

Computer Rescue staff are very helpful and cheerful at all times. I have never had any problems and I feel I am in very safe hands. Computer Rescue is very approachable, professional, courteous and a pleasure to do business with, and very quick to respond to calls for help.
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I wish I had found you earlier
Office Manager, Solicitors

I have always found the engineers at Computer Rescue to be friendly and knowledgeable. We have had a very positive experience with Computer Rescue; you have understood our problems and requirements and have met those with an efficient professionalism. We especially like the responsiveness in dealing with our problems, and, compared to our previous provider, they are a world apart.
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We would give Computer Rescue 5 Stars
School Secretary, Primary School

I have always found the engineers at Computer Rescue to be friendly and knowledgeable. We have had a very positive experience with Computer Rescue; you have understood our problems and requirements and have met those with an efficient professionalism. We especially like the responsiveness in dealing with our problems, and, compared to our previous provider, they are a world apart.
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You have been, and continue to be, a breath of fresh air in the technology field
Owner, Accountants Practice
how can we help you?

Contact us here are Computer Rescue to see how we can help with your IT Support.

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