Managed IT Services for Business
When you need managed services in Kent to maintain peak operation in the IT network of your small business, consider us here at Computer Rescue. We’ll manage all of your IT services for a flat-rate fee so you can focus your efforts on spurring your revenues to grow. Let us give you the peace of mind you deserve with your small business today with Computer Rescue’s managed services.
We manage IT Support solutions for Small – Medium sized businesses in Kent. Outsourcing your IT Support to Computer Rescue is a very easy process. Work with a bigger team. Reduce costs with fixed fee support and enhance your IT Security.
Computer Rescue -working as your outsourced IT department, we help companies secure and manage their IT support requirements. All in one place.
Overall Performance & Response
- SLA Response 99%
- 1st Resolution 94%
- Happy Clients 99%
With 99% of all calls attended within our SLA (service level agreement).
94% of all calls are resolved first time of asking.
99% of our customers have been with Computer Rescue for a number of years and are extremely happy with the service that we provide.
Covering Kent and South East England. Computer Rescue is much more than simply a computer support company. We are a trusted partner and adviser helping you with the very best IT solutions.
6 reasons to switch to Computer Rescue for your IT Support
Our clients are often surprised by the possibilities we present to them; by thinking outside the box we present exciting new ventures:
- Since 2005 we have been trusted by companies throughout Kent, Surrey, Sussex and London to deliver proactive IT Support Solutions to support their network.
- Based from our Head Office in Kent, we employ multiple full-time engineers to enable us to deliver Remote, Onsite and Cloud IT Support quickly and effectively to limit customer downtime.
- Rapid Response Times of 60 Minutes or less and 98% of support calls are answered within 10 seconds.
- Confident to state that all of our work is 100% guaranteed.
- Delivering Straightforward IT Solutions – Not More IT Problems.
- We take ownership of all IT issues – That includes 3rd party issues such as B.T.
- Unlimited Remote Support
- Unlimited Telephone Support
- 24/7 Proactive Monitoring
- 3rd Party Vendor Liaison
- Multiple Kent based IT Engineers
- Help Desk based at head office in Kent
- Proactive Cyber Security Management
15 Minute critical response and 60 minute (or less) response times are all part of our managed service plans. Our goal is to ensure that should a problem arise, that we can resolve it quickly for you.
As your outsourced IT Support company we will not only support your IT infrastructure and network. We will also manage and liaise with your 3rd party IT suppliers. Be that BT for internet, a networked photocopier company or your VOIP phone systems. If you have a problem, one call to Computer Rescue and we will do the rest.
Switch your IT Support to Computer Rescue
Are you a small to medium sized business in Kent who needs highly responsive and reliable IT support? Do you currently have IT support but are not sure if the company is right for you? Are you interested in cloud computing or would you like to know more about the real benefits that it can bring to your business? Are you concerned about cyber security and vulnerabilities that may exist in your IT network?
Contact us today and let Computer Rescue show you what fast, friendly and highly responsive IT support in Kent should be: 01795 430 030 email@example.com