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IT Managed Services

EXPERT IT SUPPORT CYBER SECURITY MANAGED IT NETWORKS OFFICE365 CLOUD FAST RESPONSE IT

Rapid Response, Local IT Support, and Cyber Security Specialists

Supporting Business in Kent 2005

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4 Minutes

Avg Response Time

94%

Resolved 1st Call

99%

Resolved within SLA

A leading Kent Based Managed Service Provider for Kent Business

Are you a Kent based business looking for an IT Support company that can deal with all of your IT and Cyber Security Issues?

Since 2005 Computer Rescue has been the go-to company for IT Support and IT Security for businesses throughout Kent and London.  Supporting, maintaining, and securing the IT networks and cybersecurity of small and medium-sized businesses across a multitude of industries ranging in size from 5 to 200 staff.

Our IT Helpdesk and Team of Onsite Support Engineers look after every aspect of your IT network:

With critical response times of just 15 minutes, we can guarantee that there is always a member of our team available to resolve your IT issues.

Call us on 01795 430 030 or email us: support@computerrescueltd.co.uk now and find out how you can save time, money, and frustration dealing with a well established local IT Support company manned by a team of expert, qualified, IT Engineers.

We offer a FREE IT Network & Cyber Security Assessment and all of our work is 100% guaranteed.  Contact us now to talk through how we can help you and your business.

Take a look at our Client Testimonial Page to see what other Kent Business Owners think about dealing with Computer Rescue

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Total Care IT Support & Cyber Security for your Business:

Our goal is simple:  To provide small-medium businesses rapid response, enterprise-level IT services, support, and cybersecurity, proactively delivered on-time every time, and for a fraction of the cost.  Working to response times from just 15 minutes, we guarantee to eliminate the hassle and headache associated with IT Support, without compromise.

WHY COMPANIES CHOOSE COMPUTER RESCUE

Here are 6 reasons why businesses in Kent and London repeatedly choose Computer Rescue to build, support, and secure their IT networks.

  • 15 Minute Fast Response

    Business Critical Issues have a response time of just 15 minutes.  99% of our tickets are responded to within the hour.

  • Microsoft Certified Engineers

    All of our IT Engineers have solid IT experience, working both onsite and remotely.  We provide continuous training opportunities on a regular basis to allow them to stay current with the latest technology.

  • Industry Leading Systems

    Our service philosophy is proactive, not reactive. With state-of- the-art network and security monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE problems arise.

  • Cyber Security Specialists

    Cybercrime is at an all-time high, and hackers are setting their sights on small and medium businesses who are “low hanging fruit.” Don’t be their next victim! Expert Security Trained and Certified Engineers.

  • Local Engineers

    We employ local engineers to cover the local area.  All of our engineers are based in Kent and work out of our Head Office.

  • 100% Guarantee On All Work

    If you are ever dissatisfied with any service for ANY reason, call and let us know. We will work with you to correct or repeat the service at no additional charge, or arrange for another technician to repeat the service at no additional charge.

Switching your IT support is simple and worry free. Download your free guide here.

Sue Hyland

Computer Rescue staff are very helpful and cheerful at all times. I have never had any problems and I feel I am in very safe hands. Computer Rescue is very approachable, professional, courteous and a pleasure to do business with, and very quick to respond to calls for help.

Sue Hyland
Williamson Barnes Solicitors
Nick Mumby

Since using Computer Rescue our systems have run smoothly, our security is top notch and our entire IT operation is 100% effective. Prompt, reliable service with a smile that I would thoroughly recommend

Nick Mumby
DQ Architects
Michael Lawson

Nothing is ever any trouble. Computer Rescue are absolutely a pleasure to work with, we do feel like you guys are an extension of our company, which is great.

Michael Lawson
G & P Machine
Barry Wiles

We have had experiences with three different IT providers before Computer Rescue and each proved to be a disaster in terms of service, interest and [often] ability and understanding. We listen to Computer Rescue and have total confidence in their judgements.

Barry Wiles
BW Fulfilment Ltd

Let our team of IT experts help you with the best IT solutions for your business

SWITCH YOUR IT SUPPORT TO COMPUTER RESCUE

Switching IT Support to Computer Rescue is really easy and straightforward.  We take care of everything for you. Take a look at our Frequently Asked Questions (F.A.Q) and see how simple switching your IT really is.

Find out how easy it is to switch your IT Support
  • Critical Response Time – 15 Minutes

    Super Fast Response Times To Keep Your Business Moving

  • Proactive Expert Support

    Team of Our Own Multiple In-House and On-Site Qualified IT Engineers

  • Dedicated Cyber Security Team

    Specialist Cyber Security Engineers protecting your network.

  • 24/7 Monitoring of your network

    Dectection and Resolution of IT Issues Quickly

  • On-Site – Remote – Telephone Support.

  • Office 365 Experts

    Not just experts with Office 365, but advanced security too.

  • Backup & Disaster Recovery Specialists

    We will make sure that you can restore your data if you ever need to.

CR UNIVERSITY: IDEAS TO HELP DRIVE INNOVATION

Explore our articles for valuable insights and thought leadership on industry best practise in IT Managed Services and Cyber Security.

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Outsourcing vs in-house IT – Which is best for you? So, you’ve got a business, maybe it’s started to grow, and you are now at the stage where you need some help looking after your I.T. network.  Do you hire an in-house IT person? or do you outsource to an established IT Managed Service Provider? In many new or growing businesses, if it’s not the business owner themselves, there is often someone who has been delegated to look after the I.T. More often than not, this chosen person has another job function within the organisation, perhaps in accounts or operations. This shared job role may have worked perfectly fine in the beginning when there were only a few of you, but now you are growing, the strain on their ability to cope and perhaps even the limitation of their knowledge may start to become an issue, and as the additional IT workload placed on that individual starts to increase, it often starts to become overwhelming and leaves them struggling to cope.  Ultimately, it's usu...
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Small Business IT Support Pricing in Kent: The Predominant IT Service Models Explained Before you can accurately compare the fees, services, and deliverables of one IT services company to another, you need to understand the 3 predominant service models most of these companies fit within. Some companies offer a blend of all 3, while others are strict about offering only one service plan. The 3 predominant service models are: Time and Materials. In the industry, we call this “break-fix” services or Pay as You Go. Essentially you pay an agreed-upon hourly rate for a technician to “fix” your problem when something “breaks.” Under this model, you might be able to negotiate a discount based on buying a block of hours. The scope of work may be simply to resolve a specific problem (like removing a virus), or it may encompass a large project like a computer network upgrade or move that has a specific result and end date clarified. Some companies will offer staff augmentation and placeme...
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Sometimes finding your way around popular Microsoft software packages can be a little daunting.  How do you ensure that you have properly saved the file that you are working on?  How do you get a presentation to autoplay?  In teams, how do you record the meeting to review again at a later date? Microsoft Office Cheat Sheets may be the answer. Microsoft have released a number of “Cheat Sheets” that help to show you around the software and highlight the main areas which will allow you to get more use out of them on a daily basis. Click to download below: Windows 10: Windows 10 has brought with it numerous upgrades in terms of usability and security.  Incorporating the latest Cortana digital assistant, a faster, more versatile browser, Microsoft Edge, and its compatibility with additional Microsoft products such as Office 365 and cloud storage solution, One Drive. Windows 10 Keyboard Shortcuts   Microsoft Outlook: Outlook is Microsoft’s Flag Ship email program.  U...
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Insights to help you do what you do better, faster and with more confidence.  View all articles

Are you a small to medium sized business based in Kent or London with up to 200 PCs ? Are you fed up with the reliability costs and general attitude of your current IT support provider?  Do you wish that you could find a company that would take the time to talk with you in plain English, that would just get the job done without any fuss? That will guarantee their work 100%? Then talk to us, Computer Rescue, Small and Medium Business IT Support and Cyber Security Specialists for Kent and London.

 

Specialising in Total Care IT Support, we cover your entire network.  With extensive experience in Cloud Computing, IT Security and Cyber Security.  Computer Rescue, one of the leading IT support companies in Kent offer fast response IT Support for our customer base of Small and Medium sized businesses throughout Kent and London.  With 15 minute critical response and multiple Microsoft Certified Engineers, our managed help desk is answered within 10 seconds.

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